Security and performance

All data held about our members and their products is stored securely on our servers and in the strictest confidence. Members are not able to access confidential information stored about other members, nor are they able to edit or adapt information outside of their control.

Our website developers and the hosting partner are under a strict NDA with the FSA, protecting the confidential information held about our members and their products.

Our website also uses a third party service to help maintain the security and performance of the website. To deliver this service, it processes the IP addresses of visitors to the website.

Visitors to our websites

When someone visits our website we collect standard internet log information and details of visitor behaviour patterns. We do this to find out things such as the number of visitors to the various parts of the site. We collect this information in a way which does not identify anyone. We do not make any attempt to find out the identities of those visiting our website. We will not associate any data gathered from this site with any personally identifying information from any source. If we do want to collect personally identifiable information through our website, we will be up front about this. We will make it clear when we collect personal information and will explain what we intend to do with it.